Morson are recruiting a Technical Author with aerospace engineering/aircraft maintenance experience for a minimum 6 month contract with our leading aerospace client in Filton. The rate is 45.00 per hour Umbrella or 33.64 per hour PAYE (+ 4.69 per hour holiday pay). Candidates MUST be happy to work 60 of the time on site in Filton (3 days per week)
The role involves working within a transnational organization responsible for the production and delivery of all maintenance manuals and documentation for our client&8217;s customers, as well supporting them with any issues during the maintenance operations. It also involves capturing design changes and ensuring that the manuals reflect the exact configuration of each delivered aircraft and supporting customers for the whole lifecycle of the aircraft.
This is a great opportunity to join the systems team in Filton who are responsible for providing the technical data maintenance manuals including AMM (Aircraft Maintenance Manual) and TSM (Trouble Shooting Manual) to our customers.
Your tasks & responsibilities:
Support safety for all aircraft programs and ensure customer satisfaction for the growing in service fleet
Fully answer to customer’s maintenance needs
Support the safety and the maintainability of all our aircrafts in operations by delivering high quality documentation.
Meet the ICA requirements by enabling to deliver 100 of the expected data at ToT and for each MSN delivered by the organisation (EASA regulations)
Provide accessible information for aircraft operators, secure completeness and accuracy of all delivered information.
Support on a daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline.
Answer On Time to customer queries by securing availability within a dedicated team
Contribute to airlines profitability by proposing efficiency enhancement.
Contribute to future digital initiative developments and enable Services development.
How You Will Contribute To The Team
Manage all the authoring activities related to the AMM and TSM for Landing gears.
Analysis of inputs (drawings, design modifications,&8230;) to define the impact on the maintenance manuals delivered to the airlines
Management of the source data: planning, technical verification and incorporation,
Provide answers in the Tech request tool to customer queries and relevant data to meet customer maintenance and operational needs, whilst ensuring that all information is communicated in line with internal policies, processes and procedures
Monitoring and steering of subcontracted maintenance authoring activities
Leading and chairing of regular review meetings with Design office and local subcontractors, managing workload and priorities to deliver tasks to Time/Cost /Quality
Delivery of documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and within budget objectives
Securing fulfillment of Safety rules, Quality process and Technical Data guidelines
Ensuring Customer efficient support by answering daily customer queries and implementation of documentation changes if necessary
Support on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline,
Propose continuous improvement for Technical Data processes, documentation production activities and IT Tools
Be SIDY3 GSE Representative and contribute to the GSE network
Represent the department at decision-making meetings transnationally and provide feedback on customer needs
Be able to achieve Quality Authorisation to verify / validate technical data products in
accordance with M20528, also known as C1 Incoming Inspection.
The jobholder also plays a key role for SIDY32 in terms of continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working. With credits of experience and upon management nomination, the jobholder could extend his responsibilities by taking transverse missions within SID such as Technical Data Customer Interface (TDCI) aiming at coordinating major Technical Data subjects’ specific to a portfolio of Airlines/Lessors. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Skills
- Technical Writing experience essential
- Aerospace engineering/ Aircraft Maintenance experience (desirable not essential)
- Knowledge of aircraft maintenance, systems and production processes and procedures
- Awareness of international authoring standards and tools
- Aircraft configuration Management
- Dynamic, Proactive and Positive mind set
- Risk and opportunity management skills
- Ability to follow-up activities
- Good team player and good organizational skills
- Communication skills and assertiveness
- Curious and open-minded for changes and continuous improvement
Should this role be of interest, please apply.