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Role SummarySetup, support, and monitor local & global LAN, WLAN, WAN, and VoIP Infrastructure. Perform a variety of network maintenance, installation, and training tasks to ensure LAN/WLAN/WAN/VoIP services meet company and user requirements. Education and Job Requirements:
* Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
* Bachelors Degree in a technology discipline or an equivalent combination of education and related experience.
* Cisco CCNA Cloud or CCNA Route & Switch required OR CompTIA Network+, CompTIA Cloud+, or equivalent certification with minimum 4+ years of experience managing networks required.
* Minimum 4 years of experience in support and maintenance of a complex network environment, including cloud-based network segmentation/security appliances.
* In-depth Knowledge of Firewalls, Routers, Layer 2/3 Switches, and VLANs, as well as Wireless technologies.
* Deep understanding of Layer2/Layer3 network stack.
* Possess knowledge and ability to configure and troubleshoot routing, switching, and VoIP, particularly within a Cisco environment.
* Knowledge of protocols EIGRP, OSPF, HSRP, BGP, gateway load balancing, and related protocols.
* Familiarity with Load Balancers.
* Familiarity with SD-WAN devices.
* Knowledge of IT Security policies as they pertain to NIST 800.171 and Security Information and Event Manager (SIEM).
* Troubleshooting skillset for LAN/WAN network and application issues on-premises and cloud appliances.
* Knowledge of Network Services such as DNS, IPAM, (S)FTP, TFTP, LDAP, SMTP, and DHCP.
* Knowledge of Infrastructure Monitoring tools using SNMP, Netflow, and Syslog.
* Knowledge of 802.1x and certificates.
* Innovation/creativity, managing/working with others, project/process management, accountability.
* Excellent written and verbal communication skills and problem-solving ability.
* Learn and adopt best practices in Network Management.
* Ability to interface well with CAE users and customers at all levels.
* Ability to interface and work well with CAE Global IT Administrators.
* Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.
* Familiarity with Cisco, Arista, Palo Alto, Juniper, Aruba, Silverpeak, or F5 products Preferred Skills
* CCNP Cloud, AWS Certified Advanced Networking, Azure Administrator Associate, or Azure Security Engineer Associate.
* Significant Experience with DNS/DHCP/NAT/FW Security.
* Experience with Cloud Security Appliances and Security Solutions (CASB).
* Knowledge and experience working with VMware vSphere and Hyper-V.
* Knowledge and experience supporting a Microsoft Windows network. Job Duties/Functions:
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Assist with identifying and expanding corporate private and public cloud services, features, and capabilities.
* Assist with expanding existing and future government cloud platforms, including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS) environments in support of Department of Defense (DoD) cloud programs.
* Serve as overall subject matter expert on cloud Network Administrator technology and spanet capabilities/trends.
* Collaborate on detailed network, storage, and compute design documentation to ensure strict security compliance, scalable infrastructure, and highly available computing operations on existing and future cloud platforms.
* Maintain, troubleshoot, and support network platforms in existing multi-tenant cloud/virtualized platform on Azure Government (Azure-Gov) and Amazon Web Services Government (AWS-G).
* Responsible for assessing and facilitating network requests: including firewall policies, VPN, load balancing, cryptography, and network architecture.
* Design and implement security-first network policies and procedures to adhere to NIST 800.171 and CMMC compliance regulations.
* Communicates effectively with end-users, support staff, management, and other systems departments on internal, cloud, and hybrid initiatives.
* Participates in the maintenance, troubleshooting, and support of localized/on-premises WAN, LAN, and WLAN network infrastructure within complex local and global environments.Implement, manage, and troubleshoot cloud-based network security systems. This includes Firewalls, SD-WAN appliances, CASB, DNS Security Appliances, etc.
* Administer and support corporate network monitoring systems and expanded functionality for cloud-based operations. This includes Network Monitoring Tools, Syslog Servers, etc.
* Implement, test, and monitor system enhancements (software and hardware updates/patches) which will improve the performance and reliability of cloud and on-premise network services.
* Assist other teams with the integration, implementation, and troubleshooting of projects involving local, cloud, and hybrid network services.
* Participates in the Disaster Recovery and Business Continuity plan and procedures for all locations.
* Exercises independent judgment in the planning, scheduling, organizing, controlling, and monitoring of IT projects.
* Assist other team members in the troubleshooting and resolution of corporate IT issues.Provide and participate in cross-training for other team members on IT systems. Security Responsibilities
* Must comply with all company security and data protection / usage policies and procedures. Personally responsible for the proper spaning and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside the company without management approval. All government and proprietary information will be accessed and stored electronically on company-provided resources.
* Incumbent must be eligible for DoD Personal Security Clearance. Work Environment
* Duties performed in an office environment and a manufacturing facility.
* Must be able to work overtime, on and off-shifts as required.
* The employee is on call 24x7 for the resolution of problems and issues. Physical Demands
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Employee is regularly required to sit, talk, or hear, in person, in meetings and by telephone.
* Manual dexterity to operate computers or other standard office equipment, and reach with hands and arms.
* Able to support rack-mounted equipment (up to 7 feet off the ground).