• High School Diploma or General Education Development (GED) Diploma
• One (1) year of administrative experience
• Complete fluency in written and spoken English
• Excellent verbal and written communication skills
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Must work flexible shifts, including holidays and weekends
• Must be at least 18 years old
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
• For internal candidates, good standing in attendance, performance and safety

Preferred Experience and Qualifications

• Proficient in Microsoft Office suite, Outlook and SharePoint Services 
• Ability to multi-task
• Ability to function successfully in a team environment
• Organizational skills

Crewmember Expectations

• Regular attendance and punctuality       
• Ability to perform under pressure and fixed time constraints
• Required to do shift work and irregular hours due to irregular operations
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

• Computer and other office equipment

Work Environment

• Traditional office environment
• Elevated noise levels

Physical Effort  

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)